Updated February 1, 2018
ResQ Club Oy (Business ID 2725420-3)
ResQ Club Oy
c/o San Francisco Oy, Eerikinkatu 28, 00180 Helsinki
Phone number: +358 45 888 0013
Contact person: Aku-Jaakko Saukkonen
2. Name of the register
The customer and marketing register of ResQ Club Oy
3. Purpose of personal data processing
Controller handles the personal data to process orders made through the service and the execution, hosting and development of the service. In addition, the controller uses the personal data for customer relationship management and to develop and promote the ResQ service (incl. direct marketing).
4. Data content of the register
Identification information, such as
- First and last name
- Phone number
- Social media profile information
Transaction data, such as
- First and last name
- Transaction specific details
- Received information during the usage of the service
Data used for customer relationship management, such as
- Information relating to marketing and customer service operations
The information needed to fulfill the legal obligations.
5. Regular sources of information
Personal information is gathered from the user during registration and usage of the service. Personal information can also be collected when the user contacts controller’s customer service.
6. Disclosure of information
During the usage of the service, the controller discloses to the cooperating restaurants the necessary information regarding the placed order of the registered user and the contact details (first and last name and phone number) of the user.
7. Regular disclosure of data and transfer outside the European union or the European Economic Area
The controller may transfer personal data outside of the European union or the European Economic Area within the limits of the Personal Data Act.
If the controller is obligated to disclose personal information under the compulsive personal data legislation, personal information can be disclosed outside of the EU and EEA.
8. Principles of protecting the file
Protecting the privacy of users is important to the controller. The controller has organised the data security with both technical and organisational means. The controller has protected the stored data by firewalls, passwords and other technical means.
9. Rights of the registered
The registered has the right of access to personal data which are being processed.
The registered has the right to demand the correction or deletion of personal data. The registered user has the right to prohibit the controller from using personal data for direct marketing purposes. The registered should explicitly ask for the inspection or the removal of information through the following address: email@example.com.
What is a cookie?
The controller uses website cookies. A cookie is small text file that a web browser stores to the user’s device.
Cookies used on ResQ website
The controller also uses Google Analytics, a web analytics service, on its website and the Facebook Custom Audience Pixel service for implementation of the data collection activities through cookies. Cookies collected via Google Analytics and Facebook’s cookies are stored in the servers of the service provider, which may be located outside the territory of the European union.
How to control and delete cookies